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Call/Chat with us on our WhatsApp number: +6592361258

Write an e-mail to support@etravelsim.com

To activate your eSim after purchasing eTravelSim, you will receive a QR code via email. You will need to scan this QR code using your phone's camera to install the eTravelSim onto your device. Once the installation is complete, your eSim should be activated and ready to use.

To check your balance simply click here.

or

- Go to Account Section

- If you are an existing  customer then login else create account with the same email ID from which you had purchased the eSim.

- On the My Account page, you will see a list of all the orders.

- Click the View Balance button against the order number to fetch the balance of your number. 

OR 

Please mail support@etravelsim.com mentioning your order number, and the support team will provide you with the required details.

We provide recharge options directly on our website for your convenience. However, if, for any reason, the recharge options are not available on the website, please don't hesitate to reach out to us for assistance. Simply send us an email at Support@etravelsim.com, including your order number, and we will promptly top up your account. Our customer support team is committed to ensuring continued connectivity and will gladly assist you with any recharge-related queries or concerns.

No, however, at ETravelSim, we take the security of our customers seriously. To protect our customers from fraudulent activities and maintain a safe shopping environment, we may request additional identity verification for transactions flagged by our payment gateway as suspicious or potentially fraudulent.

If your transaction is marked as such, we kindly ask you to cooperate with our verification process. This may involve asking for valid proof of identity, such as a government-issued ID or passport. Rest assured that all personal information will be handled securely per our privacy policy.

We apologise for any inconvenience this may cause. It is an essential step to ensure the safety and integrity of our services. Thank you for your understanding and cooperation in this regard.

If you have any questions or concerns regarding this process, please don't hesitate to contact our customer support team at support@etravelsim.com.

Our unlimited data plans are designed for individual use on a single device. Please note that these plans do not support mobile hotspot usage. The unlimited data provided is intended for personal use on your device only. If you require mobile hotspot functionality, we offer separate plans catering to this feature. Please explore our options to find the plan that best suits your needs. Should you have any further questions or require assistance, our customer support team is here to help.

To activate an eSIM on an iPhone, follow these general steps. Remember that the exact process might vary slightly depending on your carrier and iOS version. These are the steps you would typically follow:

Check Compatibility: Ensure your carrier supports eSIM activation and your iPhone model is compatible with eSIM technology.

Obtain an eSIM QR Code: Contact your carrier and request an eSIM activation QR code or activation details.

Connect to Wi-Fi or Cellular Data: Ensure your iPhone is connected to Wi-Fi or cellular data, as you'll need an internet connection for the activation process.

Access Settings: Open your iPhone's "Settings" app.

Cellular (or Mobile) > Add Cellular Plan: Navigate to "Cellular" (or "Mobile" in some regions) and tap on "Add Cellular Plan."

Scan the QR Code: If you received a QR code, use your iPhone's camera to scan the QR code provided by your carrier. Enter the necessary information manually if you received activation details without a QR code.

Confirm and Activate: Follow the on-screen instructions to confirm the details and activate the eSIM. You might be asked to restart your iPhone after activation.

You can also check the video

The ETravelSim Argentina eSIM works across Buenos Aires on the Movistar 4G/LTE network, including Uber, Cabify, DiDi, Google Maps, WhatsApp, and the Subte navigation apps the moment your phone connects on arrival. Movistar has full urban coverage across Palermo, Recoleta, San Telmo, Puerto Madero, and the wider AMBA region. Ride-hailing in particular needs a live data connection to book and track — Argentine taxis are increasingly cash-only and quote in inflated tourist pesos, so app-based rides are the safer route.

The Argentina eSIM works across Patagonian towns including El Calafate, Ushuaia, El Chaltén, Bariloche, and Puerto Madryn on Movistar's 4G network, with reliable coverage along main highways like Ruta 40. Inside the national parks themselves — Los Glaciares, Tierra del Fuego, Nahuel Huapi — signal drops sharply away from visitor centers and main access points; this is true for every Argentine carrier, not specific to Movistar. Download offline Google Maps for Ruta 40 and the park boundaries before you head out, and budget for dead zones on long bus segments.

The Argentina eSIM works across Puerto Iguazú town and within Iguazú National Park on the Argentine side, with Movistar coverage at the main viewpoints, the Devil's Throat (Garganta del Diablo) walkway, and around the visitor center. Crossing the border to the Brazilian side or to Foz do Iguaçu means leaving the eSIM's coverage area — it's an Argentina-only plan, so data stops at the border. If you plan to do both sides on the same day, save offline maps for the Brazilian route or buy a separate Brazil eSIM.

The ETravelSim Argentina eSIM runs on Movistar, one of Argentina's three major operators alongside Claro and Personal. Movistar has strong urban coverage across Buenos Aires, Córdoba, Mendoza, Rosario, and Mar del Plata, and reasonable coverage in tourist-heavy regions like Mendoza wine country and the Patagonian lake district. Major eSIM providers including Airalo, Saily, and Holafly also use Movistar in Argentina — so the underlying network is the same as the established players, while the price point on this page is notably lower.

For a 7-day Buenos Aires city trip with maps, ride-hailing, WhatsApp, and casual photo uploads, 2–3 GB is enough; a 14-day trip combining Buenos Aires with Mendoza or Iguazú typically needs 5–10 GB; and a 3-week itinerary spanning Buenos Aires, Patagonia, and the northwest with regular Instagram or video calls home is better served by 20 GB. Long-distance bus rides between cities (Buenos Aires to Bariloche is roughly 20 hours) consume more data than expected because onboard Wi-Fi is unreliable — plan to tether from your phone on those legs.

The validity timer on the ETravelSim Argentina eSIM starts the day you begin using it in Argentina, not when you buy or install it. You can purchase weeks in advance, install the QR code at home before flying, and the 7- or 30-day countdown only begins once your phone connects to Movistar on arrival. Installing at home is the safer option — you'll know before boarding that the eSIM is set up correctly. After installation, don't delete the eSIM profile from your phone; reinstallation may not be possible.

The Argentina eSIM is data-only — no incoming calls, no SMS, and no Argentine phone number. To make calls, use WhatsApp, FaceTime, iMessage, or Zoom over the Movistar data connection (WhatsApp is the default messaging app across Argentina, so most local contacts will reach you there). Your home SIM stays active in your phone alongside the eSIM, so calls and texts to your usual number still come through — just turn off cellular data on the home line to prevent roaming charges, and set ETravelSim as your default mobile data line.

Yes — hotspot and tethering are allowed on every Argentina eSIM plan (1 GB through 20 GB), with no separate cap or surcharge. Share data with a laptop, tablet, or a travel companion's phone; the hotspot data simply draws from your plan's allowance like any other usage. This matters because some competitors restrict hotspot to 500 MB per day on their unlimited plans — that runs out fast on a laptop. For long bus rides where multiple people share one connection, the 10 GB or 20 GB plan is usually the right pick.

Buying a local Argentine SIM is slower and more friction than most travelers expect. Movistar, Claro, and Personal all require passport registration in person, and remote activation processes (uploading a passport photo plus a selfie holding the passport) frequently fail or take an hour-plus to resolve in store. At Ezeiza Airport only Personal Flow has a dedicated stand, and it's not always staffed; Claro and Movistar require a city-center store visit. The ETravelSim eSIM is installed at home, requires no documentation, and connects the moment you land — for most short trips, the time saved alone covers the price difference.

No — the ETravelSim Argentina eSIM is Argentina-only, so data stops the moment you cross into Brazil (Iguaçu, Florianópolis), Chile (Torres del Paine, Santiago), or Uruguay (Colonia del Sacramento, Montevideo). For multi-country South America trips, ETravelSim sells separate country eSIMs you can install on the same phone — keep both QR codes, switch the default data line at the border, and your home SIM stays in place throughout. If you're crossing several borders in one trip, a regional eSIM bundle from any provider may work out cheaper than three single-country plans.

If the Argentina eSIM doesn't connect after installation, work through three quick fixes first: toggle Airplane Mode on and off, confirm Data Roaming is enabled in settings, and verify ETravelSim is selected as the default mobile data line. If it still doesn't connect, contact support via WhatsApp at +65 9236 1258, the on-site chat, or support@etravelsim.com with your order number — support is 24/7 and prioritizes order-number queries. For refund eligibility (especially on uninstalled eSIMs), reach out before scanning the QR code — installed eSIMs are harder to refund because activation is timestamped at the network.